FAQ

1. What is the schedule?

2. How do I get to the New Berlin Community Center?

3. Will my registration packet be mailed to me/is there a packet pick-up?
You will receive your registration packet at our packet pick-up or the morning of the ride.

Packet pick-up sponsored by SRAM at TREK Alamo Heights on September 6.

4. What payment methods are supported during onsite registration?
We will accept credit card payments and cash for onsite registration. Checks will not be accepted.

5. Will a map & cue sheet be provided?
We will not provide a printed map & cue sheet. You can print a map & cue sheet for your particular route prior to the day of the event.

6. What happens to my registration fee if the ride is cancelled due to weather or due to the request of civil authorities?
All registrations are donated to Earn A Bike. You will receive your socks and jersey (if you ordered one).

7. Can the course or ride finish time be altered during the ride?
We will monitor weather conditions on the ride route and will change the route or finish time if conditions warrant.

8. Can I buy an extra lunch through my registration?
We do not offer extra lunch purchases through registration.

9. What is the sizing and fit information for the jerseys?

10. What are the rules of the ride?

11. I want to donate to Earn-A-Bike. How can I do so?
Please check out these
details.